{"id":5804,"date":"2025-04-29T13:41:23","date_gmt":"2025-04-29T04:41:23","guid":{"rendered":"https:\/\/onestopkorea11.mycafe24.com\/customer-3\/"},"modified":"2025-06-17T13:09:57","modified_gmt":"2025-06-17T04:09:57","slug":"customer-3","status":"publish","type":"page","link":"https:\/\/1stopasia.co.kr\/en\/customer-3\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_baf48e9d us_animate_this height_large\" id=\"backup\"><div class=\"l-section-overlay\" style=\"background:rgba(28,33,48,0.85)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_cdd27b11\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_large\"><\/div><div class=\"wpb_text_column us_custom_8b570fca has_text_color us_animate_this\"><div class=\"wpb_wrapper\"><p>1-StopKorea-en<\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_1b600526 has_text_color us_animate_this\"><div class=\"wpb_wrapper\"><p>Customer Service<\/p>\n<\/div><\/div><div class=\"w-separator hide_on_tablets hide_on_mobiles size_custom\" style=\"height:20px\"><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_c5ad4477 has_text_color us_animate_this\"><div class=\"wpb_wrapper\"><p>We offer specialized translation services year-round in law, medical, IT, and more for business and academic seminars.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator hide_on_tablets hide_on_mobiles size_medium\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_6bd8ddf7 hide_on_tablets hide_on_mobiles height_auto width_full type_sticky\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 vc_hidden-sm vc_hidden-xs wpb_column vc_column_container  hide_on_tablets hide_on_mobiles\"><div class=\"vc_column-inner us_custom_13112b0a us_animate_this type_sticky\"><div class=\"wpb_wrapper\" style=\"top:80px\"><nav class=\"w-menu us_custom_9dfe6ee2 has_text_color hide_on_tablets hide_on_mobiles layout_hor style_blocks not_responsive us_menu_1\" style=\"--main-gap:1px;--main-ver-indent:1em;--main-hor-indent:2em;--main-bg-color:#f2f4f7;--main-color:#1a1b11;--main-hover-bg-color:var(--color-content-link);--main-hover-color:var(--color-header-transparent-text);--main-active-bg-color:var(--color-content-link);--main-active-color:#ffffff;\"><ul id=\"menu-customer-%ec%98%81%ec%96%b4\" class=\"menu\"><li id=\"menu-item-6194\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6194\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer\/\">Process<\/a><\/li><li id=\"menu-item-6195\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6195\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer-2\/\">Payment Guide<\/a><\/li><li id=\"menu-item-6196\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6196\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer-3\/\">FAQ<\/a><\/li><li id=\"menu-item-6197\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6197\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer-4\/\">Announcements<\/a><\/li><\/ul><\/nav><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_89f53cd4 hide_on_default hide_on_laptops height_auto width_full type_sticky\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 vc_hidden-lg vc_hidden-md wpb_column vc_column_container  has_bg_color\"><div class=\"vc_column-inner us_custom_7c498397 us_animate_this\"><div class=\"wpb_wrapper\"><nav class=\"w-menu us_custom_0848af27 hide_on_default hide_on_laptops layout_ver style_blocks us_menu_2\" style=\"--main-gap:1px;--main-ver-indent:1em;--main-hor-indent:0.3em;--main-bg-color:#f2f4f7;--main-color:#1a1b11;--main-hover-bg-color:var(--color-content-link);--main-hover-color:#ffffff;--main-active-bg-color:var(--color-content-link);--main-active-color:#ffffff;\"><ul id=\"menu-customer-%ec%98%81%ec%96%b4-1\" class=\"menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6194\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer\/\">Process<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6195\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer-2\/\">Payment Guide<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6196\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer-3\/\">FAQ<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6197\"><a href=\"https:\/\/1stopasia.co.kr\/en\/customer-4\/\">Announcements<\/a><\/li><\/ul><style>@media ( max-width:600px ){.us_menu_2 .menu{display:block!important}.us_menu_2 .menu>li{margin:0 0 var(--main-gap,1px)!important}}<\/style><\/nav><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#f2f2f2\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.4.1\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row us_custom_057801f8 height_auto color_secondary\" id=\"06\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_large\"><\/div><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div data-us-scroll=\"{&quot;from_initial_position&quot;:&quot;0&quot;,&quot;start_position&quot;:&quot;0%&quot;,&quot;end_position&quot;:&quot;100%&quot;,&quot;delay&quot;:&quot;0.1s&quot;,&quot;translate_y_direction&quot;:&quot;down&quot;,&quot;translate_y_speed&quot;:&quot;0.3x&quot;,&quot;scale_direction&quot;:&quot;up&quot;,&quot;scale_speed&quot;:&quot;0.1x&quot;}\" class=\"wpb_text_column us_custom_648b42a3 has_text_color has_scroll_effects has_translate_y has_scale\"><div class=\"wpb_wrapper\"><p>FAQ<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_16293697 us_animate_this\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_b0b6f563 has_text_color\"><div class=\"wpb_wrapper\"><p>frequently asked questions<\/p>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:10px\"><\/div><div class=\"wpb_text_column us_custom_cc96b46f has_text_color\"><div class=\"wpb_wrapper\"><p><strong>FAQ<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_fcd34034 us_animate_this\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div id=\"ultimate-heading-77846a47a284e74a6\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-77846a47a284e74a6 uvc-5890 \" data-hspacer=\"line_only\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer line_only\" style=\"margin-top:10px;margin-bottom:10px;height:5px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:5px;border-color:#614DE7;width:70px;\"><\/span><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs us_custom_440d1e21 has_text_color style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.2rem\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"q589\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-q589\" aria-expanded=\"true\"><div class=\"w-tabs-section-title\">Can I request revisions (A\/S)?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q589\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_23cde640 has_text_color\"><div class=\"wpb_wrapper\"><p>Yes. 1-StopKorea offers a fully optimized translation process to fulfill client needs.<br \/>\nIf you are not satisfied with the translation requests, please contact our customer service center, and we will respond promptly and sincerely.<br \/>\nWe prioritize client satisfaction and strive to improve our quality continuously.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w897\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w897\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you offer specialized translations?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w897\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_23cde640 has_text_color\"><div class=\"wpb_wrapper\"><p>Absolutely.<br \/>\n1-StopKorea has experienced translators for specialized fields such as law, medicine, and IT.<br \/>\nWe operate an in-house team across various industries with faster and more accurate customized translation services.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"jb8c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-jb8c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How long does a translation take?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jb8c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_23cde640 has_text_color\"><div class=\"wpb_wrapper\"><p>Turnaround time varies depending on the complexity, chosen service course, and specific client requirements.<br \/>\nThe exact delivery date will be provided during the detailed quotation consultation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"qe87\"><button class=\"w-tabs-section-header\" aria-controls=\"content-qe87\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do I need to pay in advance?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-qe87\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_23cde640 has_text_color\"><div class=\"wpb_wrapper\"><p>Depending on the scope, complexity, and project type, payment may be required in advance or after delivery.<br \/>\nPayment terms will be detailed during the quotation consultation through our customer service center.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"l17d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-l17d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are the payment methods?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-l17d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_23cde640 has_text_color\"><div class=\"wpb_wrapper\"><p>We accept wire transfers and credit card payments.<br \/>\nFor card payments, please contact our customer service.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f488\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f488\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I request a quote?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f488\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column us_custom_23cde640 has_text_color\"><div class=\"wpb_wrapper\"><p>You can contact us via email, phone, or using the online quote request form on our website.<br \/>\nPlease be sure to attach your document for an accurate quote.<\/p>\n<p>\u203b If no document is provided, the final quote may vary depending on the actual content.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_large\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"1-StopKorea-en Customer Service We offer specialized translation services year-round in law, medical, IT, and more for business and academic seminars. ProcessPayment GuideFAQAnnouncementsProcessPayment GuideFAQAnnouncementsFAQ frequently asked questions FAQ Can I request revisions (A\/S)?Yes. 1-StopKorea offers a fully optimized translation process to fulfill client needs. If you are not satisfied with the translation requests, please contact our...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":67,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5804","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/pages\/5804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/comments?post=5804"}],"version-history":[{"count":3,"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/pages\/5804\/revisions"}],"predecessor-version":[{"id":6353,"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/pages\/5804\/revisions\/6353"}],"wp:attachment":[{"href":"https:\/\/1stopasia.co.kr\/en\/wp-json\/wp\/v2\/media?parent=5804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}